Terms and conditions

TERMS AND CONDITIONS OF USE FOR CASIMBA CASINO

1. Definitions

For the purposes of these Terms and Conditions, the following terms shall have the meanings assigned to them:

• "Casimba" means Casimba Casino, a regulated online casino operated by White Hat Gaming Limited.
• "We/Us/Our" refers to Casimba Casino and its affiliates.
• "You/Your/Yours" refers to any individual who registers an account or accesses the website.

2. Registration and Account Creation

To access our services, you must create a registered account with us. You must provide accurate and complete information when registering your account. We may request additional verification documents from time to time to ensure that all information provided is true and accurate. Your registration will only be approved if you meet the eligibility requirements specified in these Terms and Conditions.

3. Age Restriction

By accessing our website, you confirm that you are at least 18 years old (or such other age as may be applicable in your jurisdiction). You also represent that you have read, understood, and agree to comply with all of these Terms and Conditions.

4. License and Jurisdiction

Casimba is licensed by the UK Gambling Commission under license number 52894 and regulated by the Malta Gaming Authority (MGA/B2C/370/2017).

5. Intellectual Property Rights

All trademarks, logos, trade dress, service marks and other proprietary materials displayed on our website are owned or used with permission of their respective owners.

6. Wagering Requirements

To withdraw any winnings, you must have fulfilled the wagering requirements specified for each bonus offered to You by Us in accordance with these Terms and Conditions.

7. Payment Processing and Withdrawal Policies

• All deposits made through your account will be credited immediately.
• Withdrawals are subject to our standard withdrawal limits and may take up to 3 business days to process.
• We reserve the right to request additional verification documents before processing any withdrawals.
• No fees apply for withdrawing funds from Your Account, but third-party banks may charge a fee.

8. Bonus Offers and Promotions

• All bonus offers are subject to these Terms and Conditions and our specific promotional terms.
• We reserve the right to modify or cancel promotions at any time without notice.
• Bonuses offered under certain promotion are limited to one per player unless specifically stated otherwise in the promotional offer description.

9. Wagering Restrictions

You cannot place bets on your account while a bonus is active, if Your account balance equals zero, or when You have an open withdrawal request pending.

10. Fair Play and Abuse of Bonus Offers

• We reserve the right to restrict access to certain games for players with suspicious betting patterns.
• The maximum win amount from free spins credited as part of promotional offers will be NZ$100 unless otherwise specified in the promotion description.

11. Account Security and Liability

You are responsible for maintaining the security and secrecy of Your account login credentials. You agree to indemnify Us against any third-party claims or losses arising out of unauthorized use of Your account by a person with access to your device, password, credit card details etc.

12. Dispute Resolution and Governing Law

• Any dispute between you and us will be resolved under the laws of Malta.
• We reserve the right at our sole discretion to cancel any game or suspend or terminate all games on reasonable notice in accordance with applicable law.
• Any provision contained in these Terms and Conditions which is held invalid, voidable or unenforceable shall not affect the validity or enforceability of the remaining provisions.

13. Cancellation Policy

You can close your account at anytime but this will result in cancellation of all active bonuses. Your decision to leave may also trigger certain restrictions on future promotional offers including loyalty rewards as specified by us and agreed between You and Us during registration process which we reserve right to impose upon expiry of promotional bonus periods.

14. Amendments to Terms and Conditions

We reserve the right, at our sole discretion, to modify or amend these Terms and Conditions in whole or part, with immediate effect from time to time without prior notice by posting updated versions on our website.

15. Entire Agreement

These terms constitute the entire agreement between you and us and supersede any previous agreements.

By using our services, You confirm that You have read, understood, and agree to be bound by these Terms and Conditions as modified or amended from time to time.